Basic Sales Techniques

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Course Details
Title:	Basic Sales Techniques
Course Category:	Office Related
Aim:	By the end of the course, trainees would: • Feel more self-confident as salespersons • Have the necessary skills to sell and make the profit • Be better equipped to win both deals and relationships
Description:	• Communication and feedback • Assertive behaviour • Self-confidence • Public relations • Customer care • Image building • Telephone skills and telesales • Selling techniques • Persuasion • Handling cash • Marketing • Health and safety • Ethics and confidentiality • Interested applicants in MALTA: For further details please contact the Office Skills Centre, Hal Far on telephone number 22201702 / 22201604 or email: david.borda@gov.mt or daren.mallia@gov.mt • Interested applicants in GOZO: This training programme has the possibility of being provided in Gozo, however it is subject to the availability of the trainers and depending on the demand for the course. For further information kindly call Ms. Alexia Cassar on 21561513 email alexia.m.cassar@gov.mt • Download Course Application: http://www.etc.gov.mt/docs/TC0901ApplicationFormENMLT.doc
Intended for:	Salespersons and persons who would like to work in the retail industry.
Requirements:	Participants must be 16 years of age or over, and be literate and numerate.
Certification:	Certificate of Achievement
Duration:	30 hours
Course Availability
Application Status:	Open
Course Price
Fee:	€0.00

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